Privacy Policy

1. Introduction

Welcome to Alvora ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Alvora, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, phone number)
• Company information (company name, role, team details)
• Communication data (messages, meeting content, collaboration data)
• Profile information and preferences
• Payment information (processed securely through third-party providers)

2.2 Information We Collect Automatically

• Device information (IP address, browser type, operating system)
• Usage data (features used, time spent, interaction patterns)
• Log data (access times, pages viewed, actions taken)
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to comments, questions, and customer service requests
• Improve our services and develop new features
• Monitor and analyze usage and trends
• Detect, investigate, and prevent fraudulent or illegal activities
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you give us explicit consent to do so.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users.

4.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4.4 Business Transfers

In connection with any merger, sale of assets, or acquisition, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: